THE WARRANTY AND DISCLAIMERS ABOVE CONSTITUTE TRITON DATACOM ONLINE, INC.’S SOLE AND EXCLUSIVE LIABILITY HEREUNDER AND IS THE EXCLUSIVE REMEDY FOR DEFECTIVE PRODUCTS. IN NO EVENT SHALL TRITON DATACOM ONLINE, INC'S LIABILITY UNDER THIS WARRANTY EXCEED THE COST OF REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. Please contact your sales representative if you have any questions about product eligibility for warranty return. Warranties, Software, Key Codes, Voice Mails, Service Agreements and Special Order Items are not eligible for warranty return. Triton Datacom Online, Inc. will only pay the cost of freight for the defective product to be returned to us if the address is in the United States and, if the customer uses our approved freight carrier and account number provided in the RMA documentation. A defective product received by Triton Datacom Online, Inc. more than 30 calendar days from the date the RMA is issued will not be accepted by Triton Datacom Online, Inc. and will not be eligible for repair, replacement or credit. The defective product must be received by Triton Datacom Online, Inc., within 30 calendar days from the date the RMA is issued. An RMA request will be approved only if the product is still within the warranty period, and the customer follows the Returns Procedures described below. If a product covered by this limited warranty is claimed to be defective, the end-user customer must request a Return Material Authorization (“RMA”) in accordance with the Returns Procedures set forth below. This warranty does not cover Software products, Key Codes, Voice Mails, batteries, headsets, licenses and Extended Warranty agreements, Service Agreements or Special Order Items. The warranty period for the repaired or replaced product shall terminate upon the termination date of the original warranty period of the defective product. ![]() Upon receipt of returned products, Triton Datacom Online, Inc, at its sole discretion, will either choose to repair, replace or issue a credit to the customer’s account. If a product covered by this warranty is claimed to be defective, the customer must follow the warranty return policy described below. ![]() if the product has been subject to an act of God if the product has been subject to lightning, power surges or incorrect electrical voltageĦ. if the product has been subject to an accidentĥ. if the product has been improperly installed or configuredĤ. if the product has been mistreated or mishandledģ. This warranty covers manufacturing defects in materials and workmanship encountered in normal, reasonable use of the product during the warranty period. Clearance products and Batteries are warranted for 1 years from date of shipment to customer. Non-Clearance products are guaranteed to be materially free from defects under normal use and service for a period of 5 years from the date of shipment of the product to the original purchaser from Triton Datacom Online, Inc. Effective 7/2022 - Refurbished and New Products purchased on or after this date are now protected by our standard 5 year warranty
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